Peterborough Recruitment Microsite

Are you an everyday hero?

Are you an everyday hero?

We're recruiting for everyday heroes to join our amazing customer teams in Peterborough. Scroll down to find out more about the roles on offer, the office environment and all the things we do to look after our customer service heroes!

Find out more about RSA at www.rsagroup.com

Meet Our Local Heroes

Meet Kamal, Chris, Carole, Jan, Parvinder and Marco – we’ve hand-picked these Peterborough local heroes to help us recruit new Customer Advisors because they embody the warm-hearted qualities we’re looking for. Does that sound like you?

  • Jan champions global charities.
  • Kamal is an entrepreneur and inspirational speaker who works with young people.
  • Parvinder organises community projects, volunteers and fundraises.
  • Chris coaches young boxers at Peterborough Amateur Boxing Club.
  • Marco has helped raise £30,000 for a variety of charities.
  • Carole founded Anna’s Hope, a charity supporting children with brain tumours.
  • About RSA Group

    Lots of people work for a big company. But how about a big company that works for you?

    Founded over 305 years ago, RSA is one of the world's leading multinational insurance groups and a truly people-centered business.

    We are RSA

    Our Peterborough Team

    We're always changing things for the better; we believe in treating our customers well.

    We are obsessed with our customers - really understanding their wants and needs, and we're passionate about providing excellent customer service.

    At Peterborough there are opportunities to work in our Sales, Service and Claims teams on well-known brands such as More TH>N, Nationwide Building Society, John Lewis, M&S, Argos and Tesco Bank.

    What do I do here?

    Why work at RSA Peterborough?

    Our Culture

    Our Opportunities to Learn and Grow
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    A great work-life balance

    We aim to provide every one of our employees with a great work-life balance. There's a real buzz in our team - it helps that our dress code is casual, our office is open plan and we encourage everyone to get involved with charitable and social events both in and outside of work.

    We value feedback

    As well as regular team meetings, monthly 121s and coaching sessions; we host roadshows every six months to keep everyone in the loop. We encourage our people to give us feedback and share their ideas on our networking site to help us improve how we do things.

    We celebrate success

    We are very passionate about recognising and rewarding members of our team who go above and beyond to help our customers and make a positive difference. We encourage our people to call out and recognise each other with a ‘round of applause’ via our innovative 'Spotlight' programme.

    Career development

    We truly believe in helping our people fulfil their potential at RSA. Everyone has an individually tailored training plan to develop and stretch their customer service and leadership skills. Our Mentor Match programme supports employees at all levels to harness their talent and consider their progression. Our Leadership programmes ensure our Team Coaches thrive, grow and make a real difference in our company.

    Our Benefits

    At RSA we believe our people are our greatest assets. We're not just customer-obsessed. We look after our people too.

    We offer each of our employees a competitive salary with excellent additional benefits and proactively advocate a balance between work and personal life. We also encourage our employees to make a real difference in their communities by getting involved in local volunteering initiatives.

    Plus, we offer some great discounts from our supply partners, including; Interflora, thehut.com, Sunglass Hut, H Samuel, Thorntons, Debenhams and American Express.

    On top of the base salary we also provide...
    Why is RSA a great place to work?

    Our Office

    We're located in Peterborough Business Park, a few miles outside of the city centre. It has great public transport links (bus stop outside the office) and is only ½ mile from the A1(M) motorway.

    There's a restaurant, newsagents, Costa Coffee - perfect for your morning caffeine fix, a cash machine and free car park.

    Join Us

    If you'd like to put your customer service and sales expertise to the test, take a look at our current vacancies.

    If you'd like to see what other opportunities we have to offer in and around the UK please visit our RSA Group site.

    If you have any questions about our roles, please email perm.recruitment@uk.rsagroup.com.

    Job Listings

    Customer Service Advisor
    Customer Service Advisor (Home Claims)